Managed Service Provider & IT Blog | Keeran Networks

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Beyond Break-and-Fix: The Many Responsibilities of Today's IT Professionals

In many organizations, the IT department is invisible until something goes wrong. Calls are made, tickets are logged, and the question “Have you tried turning it off and on again?” is thrown around like episode of The IT Crowd.

But fixing computer-related problems and updating software is just the tip of the iceberg. In today’s world, the IT department must juggle several important responsibilities that provide both the security and the level of functionality required by modern businesses.

Read on to learn more about the behind-the-scenes responsibilities IT is expected to deal with on a daily basis. The next time you’re tempted to vent in the group chat about yet another network outage, you might want to ask yourself if it’s because they could use a bit more help.

Have you Reconsidered Cybersecurity for your Small Business?

Organizations often believe their data is safe, but frequently are unaware of potential vulnerabilities that can leave them open to attacks. And recent studies reveal wildly differing views between executives and IT professionals in organizations on the effectiveness of their cybersecurity practices and policies.

Is now the time to re-examine how well your organization is protected against a cyberattack? It may just help you avoid the considerable financial consequences of losing data, time, clients, and your reputation.

Three Common Misconceptions about Hiring an MSP

Business owners might think that their IT infrastructure is complex, which might be the case for larger organizations; however, in the case of small and midsize businesses (SMB), this is rare.

Most businesses rely on reliable technology and devices to empower their employees to get their work done. The core technology that many of these organizations use is very similar. These core technologies are scalable and offer businesses a stable network, reliable devices, and secure infrastructure. Therefore, it’s imperative that companies consider whether their functional IT infrastructure setup has been exposed to Ransomware or other security threats.

Benefits of Outsourcing IT through Managed Services

Aligning your IT department with the key objectives of your company requires dedication, good infrastructure, and skilled professionals. In keeping an internal IT structure, you can spend a lot of money and, sometimes, outsourcing your IT will be the most cost-effective solution. That’s because outsourcing your IT allows you to focus on improvements, as well as your core business objectives.

Oct 16, 2018 3:04:11 PM kuser1423 IT Support

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