Tech Tips

MSPS IT Blog

    Workplace Tips to Protect Against Phishing

    In January 2019, the Edmonton Economic Development Corporation reported losing $375,000 in a “targeted fraudulent financial transaction.”  And in 2017, MacEwan University was tricked into transferring $11.8 million to a targeted scam.

    What did these two scams have in common? They used phishing techniques to trick employees into handing over substantial amounts of cash to what they thought was a legitimate recipient. 

    But there are almost always warning signs – and we thought it would be helpful to share some tips to reduce the chance that your business finds itself “on the hook.”

    7 Questions to Ask Any Managed Service Provider

    When choosing a Managed Service Provider (MSP), it’s often beneficial to approach it less like finding a third-party vendor, and more like finding a business partner. When entrusting the management if your IT experts to an MSP, you need a company that offers the right resources, expertise, and strategic vision. Most of all, they need to understand your business and how they can help you leverage technology to reach your goals.

    If you’re shopping around for an IT service provider, you can learn a lot by asking the right questions. Here are seven we think any reputable service provider should have no trouble answering.

    Simplify Network Management with Cisco Meraki

    Many growing businesses rely on Wi-Fi for a number of reasons – flexible network coverage, the ease of adding new users and devices, and the ability to quickly get a signal live when moving to a new location.

    As today’s workplace increasingly moves to mobile devices (chiefly laptops, phones, and tablets), many workers no longer access the internet through a workstation connected to the network with an ethernet cable.

    So with Wi-Fi becoming the primary business network, it’s important that your solution is scalable, secure, and simple to deploy. A hodge-podge system of Wi-Fi routers might work for very small businesses, but you’ll soon realize the limitations when you start to take on more staff and more technology.

    And this is where Cisco Meraki can help.

    How to Reduce Business Costs with Managed IT Services

    Most businesses have the goal of generating profitable revenue growth, and dedicate much of their time and focus to this endeavour. However, it is equally important to focus on controlling costs – without constant vigilance, companies will find themselves struggling to compete under the weight of unnecessary overhead.

    And when you consider how central technology is to today’s business operations, IT becomes a much bigger expense than initially anticipated. So why would a business want to take on a new expense by hiring a Managed Service Provider? Because it’s one of the business decisions that can actually save you more than you spend.

    Choosing Between a Private vs. Public Cloud Service for Your Business

    Cloud computing, and the cloud SaaS platform has matured enough to the point where most businesses can see the appeal and potential – as most owners and employees alike have probably used consumer cloud services such as Dropbox and Google Drive in their personal life.

    However, when a business is deciding to deploy to the cloud, there is a choice that often comes up: whether to choose a public or private cloud service. Each option has benefits and drawbacks and it’s important to understand these before you commit.

    Beyond Break-and-Fix: The Many Responsibilities of Today's IT Professionals

    In many organizations, the IT department is invisible until something goes wrong. Calls are made, tickets are logged, and the question “Have you tried turning it off and on again?” is thrown around like episode of The IT Crowd.

    But fixing computer-related problems and updating software is just the tip of the iceberg. In today’s world, the IT department must juggle several important responsibilities that provide both the security and the level of functionality required by modern businesses.

    Read on to learn more about the behind-the-scenes responsibilities IT is expected to deal with on a daily basis. The next time you’re tempted to vent in the group chat about yet another network outage, you might want to ask yourself if it’s because they could use a bit more help.

    Three Common Misconceptions about Hiring an MSP

    Business owners might think that their IT infrastructure is complex, which might be the case for larger organizations; however, in the case of small and midsize businesses (SMB), this is rare.

    Most businesses rely on reliable technology and devices to empower their employees to get their work done. The core technology that many of these organizations use is very similar. These core technologies are scalable and offer businesses a stable network, reliable devices, and secure infrastructure. Therefore, it’s imperative that companies consider whether their functional IT infrastructure setup has been exposed to Ransomware or other security threats.

    Does Your Company Need IT Support?

    4 Questions to Ask If You’re Wondering This Question

    Technology is necessary for companies that want to thrive in modern business.

    What is KeeranONE?

    What is IT outsourcing and how can KeeranONE help your company?

    When outsourcing your company’s IT, it’s important to rely on specialized professionals. Getting the desired results is only possible when you can trust the team you have hired. Keeran’s team stays on top of changes in IT and continuously grows with the advancements in technology. They are knowledgeable of several different platforms and technological developments.

    COMPUTER PROBLEMS: Do-It-Yourself vs. Hiring Professionals

    Just like any issue around a home or business, there is a wide range of degrees of seriousness with which you can respond. From ignoring it to calling in emergency services, it is sometimes difficult to identify the severity of a problem. Thankfully, when it comes to computer problems, Keeran Networks is here to offer some friendly advice. Keep reading for our assessment on the advantages and disadvantages of doing it yourself versus calling in the pros.