Businesses of all shapes and sizes are moving to the cloud and SaaS. These services offer your company world-class IT capabilities. And, that too without having to invest, acquire, develop and maintain your systems and applications. But, despite the technical efficiencies, can SaaS be considered as the panacea?
Cloud is part of our everyday life. We send and receive personal emails, shop online, read blogs, news, and more. But this is not it!
Cloud services are disrupting everything - the enterprise, IT organizations, and business models. As a result, business leaders need to understand the basics of cloud, including opportunities and risks.
Cloud Advantages and Business Value
Cloud capabilities are vast, and can include software, infrastructure and platform that can be delivered “as a service.” Think about web-based emails, which are a simple example of software as a service (SaaS).
Instead of having the software downloaded into your computer, it can be hosted on the Internet. On the other hand, infrastructure and platform services deal with the nuts and the bolts of cloud computing.
Also, there are several technical and business advantages of cloud computing in comparison to traditional computing. These include:
Extensive Network Access: Cloud services can be accessed on a wide variety of devices such as PCs, smartphones, and tablets and from any location with network access to the cloud.
Resource Pooling: Computing resources are usually pooled to serve multiple customers. This is efficient and cost-effective. Resources can be deployed based on demand. The users generally have no idea where the resources are located.
Flexibility: Cloud computing capabilities are unlimited and can be scaled up or down according to the demands of the organization.
On-demand Provision: If you want to add new services or capacities to your cloud capabilities, you can quickly and easily get them often without involving a vendor.
Cost Predictability: The organizations pay for only cloud services and resources they use. Cloud offers a pay-as-you-go model, which makes it easier to predict costs.
Establishing SaaS in Enterprise Space
The business impact of cloud is not limited to specific industries or companies. In fact, businesses of all shapes and sizes want to gain access to IT capabilities without having to develop and maintain their systems and applications.
In fact, cloud computing provides a new business model that enables larger companies to respond more quickly to market shifts and business opportunities. At the same time, the cloud allows for smaller companies to grow at an unprecedented rate and compete with larger companies.
Moreover, enterprises are using SaaS to help their business processes become more agile, efficient, and useful. At the moment, SaaS is having a significant impact in four key business areas:
Customer Relationship Management (CRM): SaaS can help marketing companies to improve the coordination of activities across the enterprise. This helps in presenting a unified face to the customer. Most more prominent companies leverage SaaS CRM to gain a complete view of their customers to help boost sales, improve segmentation and increase cross-selling and up-selling.
Enterprise content management (ECM): There is a volume of information that companies need to stay on top of. This includes everything from product manuals and sales contracts to emails, word documents, and social media. If you consider traditional ECM tools, they have time-consuming infrastructure upgrades to accommodate the increased storage capacity. On the other hand, SaaS-based ECM tools are scalable. Also, SaaS ECM tools have the native ability to make information searchable and more accessible, no matter the device or the location.
Better Productivity and Collaboration: Most companies these days are supplementing traditional PC-based office software suites with SaaS versions because these are easier to support and maintain. Also, SaaS documents can be shared in real-time, and you can search and access documents without any hassle. Additionally, there are fewer problems with version control. Hence, the cloud helps to improve collaboration.
Human Capital Management: Human resources are increasingly using SaaS for the last few years. As companies are going global, there is a greater need to coordinate their Human Capital Management (HCM) activities such as recruiting, training, and succession planning across different locations. In comparison to the past, the locations with smaller operations had to wait for years for top-down ERP and HCM rollouts. With SaaS, it is now economically viable to adopt HCM first, and lessons help to jump-start adoption at the enterprise level.
Cloud and SaaS for you Enterprise
There is a lot of support surrounding SaaS, and it has emerged as a viable option for most businesses. However, business leaders must carefully weigh the available SaaS offerings against your company’s unique requirements. But as SaaS capabilities are maturing rapidly, you need to partner with the company that understands your equation.
At Keeran Networks, we help you establish an integration plan with existing systems with a distinct cost advantage. If you want to know more, talk to our team.