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As a managed IT service provider, Keeran Networks is dedicated to building and maintaining a strong team to deliver exceptional customer service and consistent technical support to our clients. We are a team of motivated and talented individuals in a dynamic work environment where no two days are the same. We believe in teamwork and share a passion for exceeding our client’s expectations. If you’re looking for a fun yet challenging place to grow your career, then look no further!

We are currently recruiting for a Systems Administrator.


To apply, fill in the form or send your resume along with a cover letter to Angela Brake:

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.



Position Overview

We are looking for a highly organized individual to assist the Client Relations department in three (3) areas:

  1. Account Coordination:
  • Prepare materials for upcoming Quarterly Business Reviews (QBRs) with all clients
    • Scheduling/calendar invites
    • Email/phone confirmations with agenda and previous meeting notes
    • Status update on all actionables
    • Ensure server/workstation warranty expiration report is accurate
    • Build and maintain IT Roadmap with Procurement Specialist’s input
  • Utilize ReframeYourClient to drive maximum Keeran-client value
  • Ensure non-service client requests are logged in ConnectWise and are completed
  • Work with various telcos to negotiate best possible internet/PRI connection packages
  1. Sales Coordination:
  • Manage and advance all sales opportunities, activities, and sales pipeline stages in ConnectWise
  • Ensure all client information is accurate in ConnectWise
    • Email address
    • Company Phone Number/Direct Number/Phone Extension/Cell Phone
    • Male/Female
    • Birthday
  • Scan and categorize business cards for executing relevant marketing campaigns
  • Scout list data for accuracy, number of computer users, and current IT provider
  • Format and prep RFP shells based on input from Information Services Team
  • Create network diagrams in Visio based on input from Information Services Team
  • Research key line-of-business applications for specific verticals/industries
  • Format Word, Excel, and PowerPoint documents to Keeran Networks' brand standards
  1. Marketing Coordination:

Build and manage inbound marketing, demand generation, and marketing automation for web leads via Infusionsoft 

  • Regularly report qualified vs. unqualified leads to SEO/SEM company
  • Refine website copy according to SEO/SEM company’s best practices
  • Create content for weekly blogs, monthly newsletters, and quarterly eBooks
  • Create drip marketing email follow ups, phone calls, and events/meetings
  • Work with key vendors and marketing company to develop targeted campaigns and create email blasts for account-based marketing
  • Coordinate sales events such as open housees, lunch ‘n learns, movie theater rentals, trade shows
  • Work with marketing company to design client touch pieces such as SWAG, follow up pieces, client welcome kit, and a corporate brochure
  • Create calendar of events to ensure face-to-face time with clients

Peripheral Job Functions

  • Manage social media
    • Facebook
    • Instagram
    • Twitter
    • LinkedIn profiles
    • Google reviews

Professional Qualifications

  • Sales, Marketing, and/or Administrative background (education and/or experience)

Personal Attributes

  • Highly organized
  • An ability to work independently with minimal supervision
  • Strong and effective oral and written communicator
  • The ability to work under pressure and to prioritize work effectively
  • Proficient knowledge of Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
  • An acceptance of, and commitment to work according to, the organization’s policy