For companies with an internal team that is trying to focus on innovative ideas, or limited access to their IT team, IT support service providers can fill that gap in your company.
As long as there are offices, there will be employees who require technical support. As long as there are businesses, there will be IT managers who simply don’t have time to answer all of those (often simple) requests.
Setting up an internal help desk requires a significant amount of resources, which is why Keeran Networks provides IT support services to ensure that your team can always get a quick answer to a tech problem that plagues them. As a single point of contact, this IT service desk serves as a resource for your entire staff, as well as your IT team.
Our IT support services cover a wide range of topics, including:
- Access controls and password resets as well as new employee profile creation
- Email/network or device Security
- Software support
- Hardware configuration or failure support
- Licensing support
- Understanding cloud services
- Network Assessment & support
By outsourcing your help desk, you’re freeing up your internal IT team to focus on creating strategic and innovative tactics that can move your business goals forward through technology. If they’re spending the entire day trying to fix hardware, licensing software, or setting up your employees on Active Directory, they’re not going to be able to focus their time to creatively establish these new tactics.
Through professional IT services Keeran Networks can assist your team, offer industry insight, and propel your business forward.
If you’re looking for It support in Edmonton, our trained team of industry professionals can assist with your every technological need.