There was a time when a business could not run successfully without a phone line-- but times have changed. While an easy-to-remember phone number is still important for marketing and customer service, there are far more alternatives today than the handful of major telephone companies.
Are you debating whether your business should use a landline or a “Voice Over Internet Protocol” (VOIP) system? Refer to Keeran Networks’ quick guide below and contact us with any questions or concerns.
Landline: The major telecommunication companies tend to keep their prices steady, with occasional promotional rates. Set-up fees are usually folded into your bill for ongoing services, which is often set to a contract term minimum with early cancellation penalties.
VOIP: There is far more diversity in the VOIP-provider market, therefore prices are much more competitive and deep discounts can be had across the board. Hardware, set-up and ongoing service are all usually more affordable than the telephone company alternative.
Landline:Telephone companies have existed for decades and so have their networks-- landlines were elevated to the status of ‘utility’ long ago. Even power outages do not impact landlines and nothing can compare to their clarity.
VOIP: Since VOIP work over the internet, it is only as good as your local area network. Wireless quality is getting better all the time, but even the most advanced VOIP systems rely on wired networking for the best reliability. Additionally, power outages will also knock out your VOIP communication.
Landline: There is one major reason mobile phones became as popular as they have-- landline phones have to stay in one place. A landline is a good choice for a business that operates out of a static location.
VOIP: Landlines cannot compete with VOIP’s flexibility-- all you need is an internet connection and you or your employees can access it from anywhere. VOIP systems are ideal for mobile offices or working in remote locations.
Landline: While telecom companies offer perks such as call waiting and voicemail, there is a limit to what a landline service can accomplish. The main feature of a landline is its predictability and reliability.
VOIP: As with pricing, competition brings out the best in businesses and their developers. The VOIP system market is filled with products that come with comprehensive suites of features-- such as text messaging, video conferencing and device tracking.
Only you can decide what is right for your business, but Keeran Networks can provide you with all the information you need to make the best decision.