Managed IT services are an especially invaluable resource for small and medium-sized businesses, offering a broad range of benefits. From increasing cost-effectiveness to decreasing risk through an enhanced cybersecurity posture, they offer more than just a convenient fix for your printer or connectivity issues. Once you understand all of what managed IT services can entail and how they can improve your operational efficiency, you’ll see why so many SMBs are justifying the investment rather than hiring internally or paying for hourly support.
Many small businesses rely on a single, in-house IT expert to manage their IT operations. While this may seem cost-effective, it makes their business susceptible to a variety of risks. If this expert is unavailable when an issue arises—whether they’re on vacation or logged off for the night—the resulting downtime can be devastating. Even worse, should that IT expert take a new job or retire, you can be left scrambling to find a replacement.
On the other hand, an MSP ensures that your business has proactive IT support around the clock, helping you avoid disruptions, data breaches, or other issues that may impact your day-to-day operations.